Privacy Policy

We collect the following categories of information:

• Contact and order information — your name, email address, phone number (if you give one), and the products you buy.
• Free-training sign-ups — the name and email address you enter to watch our free training, and which training you signed up for.
• Billing information — handled by our payment processors. We receive a token, the last four digits of your card, your billing ZIP code, country, and billing status; we do not store full card numbers on our servers.
• Communications — messages you send us through the support chat, survey responses, and feedback you submit.
• Site activity and technical data — the pages you view, your progress through checkout, IP address, browser and device type, operating system, referring URLs, and cookie identifiers.

We use information to:

• Provide, operate, and maintain the Service, including setting up your account and giving you access to what you bought.
• Process purchases, refunds, and tax.
• Send the free training you signed up for, and transactional and service-related emails (receipts, access details, security notifications, and updates you opt into).
• Answer your questions through the support chat.
• Understand how the Service is used so we can prioritize improvements.
• Detect, prevent, and respond to fraud, abuse, and security incidents.
• Comply with legal, tax, and regulatory obligations.

We do not sell your personal information.

We share information only with parties that help us deliver the Service, and only to the extent required. These include:

• Payment processors and our order-management provider to process purchases and refunds;
• Our partner learning platform, which hosts your account and the course you bought;
• Cloud infrastructure providers that host our servers, databases, and storage;
• Email, support-chat, and communications platforms to send emails and answer your messages;
• Analytics and error-tracking tools to understand usage and debug issues.

We may also disclose information if required by law, in response to valid legal process, to protect our rights or the safety of users, or in connection with a merger, acquisition, or sale of assets (in which case we will provide reasonable notice).

We use cookies and similar technologies (local storage, session storage) for:

• Essential functionality — remembering the details you entered on your way to checkout, confirming your purchase, and securing your session.
• Support — keeping your support-chat conversation available while you browse.
• Analytics — understanding which pages are used and where the Service can be improved.

Most browsers let you control cookies through their settings. Blocking essential cookies may break parts of the Service.

We retain information for as long as we need it to provide the Service and your purchases, and for a reasonable period afterward to comply with legal obligations, resolve disputes, enforce our agreements, and maintain business records. When data is no longer needed, we delete or de-identify it. You can request deletion at any time (see the next section).

Depending on where you live, you may have rights to access, correct, export, or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. You can exercise any of these rights by contacting us through the support chat on this website.

You can also:

• Unsubscribe from marketing emails using the link in any message.
• Ask us to delete your information at any time.

We will respond to verifiable requests within the timeframes required by applicable law. If you are in the EEA, UK, or a jurisdiction with similar rights, you may also lodge a complaint with your local data-protection authority.

We take reasonable technical and organizational measures to protect your information, including encryption in transit (TLS), encryption at rest for sensitive fields, access controls, monitoring, and regular review of our vendors. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. If we become aware of a breach that affects your data, we will notify you as required by law.

We operate from the United States and may transfer your information to countries other than your own. Where required, we rely on standard contractual clauses or equivalent safeguards to protect information transferred internationally.

The Service is not intended for children under 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, let us know through the support chat and we will delete it.

We may update this Privacy Policy from time to time. If changes are material, we will provide reasonable notice (for example, by email or a notice on this website) before they take effect.

Privacy questions, rights requests, or complaints? Chat with us using the chat button on this website, and our team will get back to you.

If you are in the EEA, UK, or another jurisdiction with similar rights, you may also lodge a complaint with your local data-protection authority.